A. Our Order Acknowledgment form will govern the transaction. Customer’s acceptance will be considered final and binding, unless notification is given within 3 working days of acknowledgment date. Orders with missing or incorrect information will be scheduled for production upon receipt of correct and complete information or approved drawings. Orders held un-entered or unapproved for more than 45 days will be considered and subject to a 15% cancellation charge of the quoted product price for production drawings.